F A Q's

Scratches

( Q ) Do you updated your picks after scratches?

( A ) Yes, refresh your browser 30 minutes prior to post time for early scratches and updated changes to your picks. After early scratches your selections page will read Final Update.

Best Bets

( Q ) Are these selections your Best Bets?

(A ) Yes, these selections are listed at the bottom of your Picks sheet.  These picks are horses I feel are tough to beat. You may also find some value in these picks but most of the time they will be chalks..On any given race day there could be 4 to 5 horses at odds of 4/5 - 8/5,  I assure you I will give you the best odds on favorite for the day if I make them my best bet. You will see many times I will pick the heavy chalk as my 3rd or 4th choice meaning it has a chance of getting beat. Keep in mind no horse is guarantee to win and most of the time these heavy chalks get beat setting up some nice payoffs. I always recommend using my top 3 Picks in each race in case these heavy chalks get beat,.

 

Types of bets

( Q ) Is there any special way to use your Picks?

( A ) No, use them in Quinella's, Exacta's, Trifecta's, Superfecta's, Daily Doubles and Pick 3 - Pick 6. I'm a strict Daily Double, Pick 3 - Pick 4 player and find these types of wagers to have the most value.  Besides, all you need to worry about is picking the winner and not worry about some off the wall horses beating you out of your Exacta, Trifecta's or Superfecta's. Check out " How to use Picks" link on my home page to get a better understanding.

 

Making a purchase

( Q ) How do I purchase your selections?

( A ) You don't need a Pay Pal account to make any purchases. Pay Pal is my credit card processor and find them to be the best in keeping your personal information private. I've had other processors in the past and found they exposed to much of your personal information to the merchant. Not a good idea if you have multiple employees who have access to customers information. The less information we provide online the safer we all are. There's no need to join, sign -up or becoming a member to make any purchases, just click on Picks on the top main menu bar, you will be redirected to the Track Purchasing Information page,  to the left of this page you will see Available Tracks, select what day of the week and it will take you to Picks for the day.  Next day selections are available after 6:00 P.M ET. Select More Info under track image and follow instructions to finalize your purchase. You will receive 2 Emails, one is your receipt of purchase and the other will contain a link to your Picks. You can make purchases 24 hours a day.

Refunds

Refunds are given when  four or more races scheduled on the turf are run on the main track.  Use Picks at your own risk when you receive a refund,  I don't make any claims on days I give refunds, beside they're FREE!

Why StarHandicapper.com

( Q ) Why should I use StarHandicapper.com?

I'm an old fashion pencil and paper handicapper with over 35 years of horse racing knowledge and experience. Picks are easy to read and understand with no confusing charts to learn or fancy numbers to figure out. Refunds are hassle free and issued immediately on the same day, no need to chase me around trying to get your money back.  All races are handicap by me and not some computerized program. Your Picks are updated after early scratches or 30 minutes prior to post time so you have Picks that are actually running and not scratched Picks.  The same picks I provide my users are the same picks I use to make my own wagers. If you lose, I lose and I hate losing. Users get fast personal customer service where your Emails are answered within 10-15 minutes during business hours ( Wed - Sun  10:00am - 4:00pm ) or they are answered the next business day. You can speak to me personally by calling (239) 849-3520  or Emailing me at nick@starhandicapper.com if you're having any problems downloading your picks or getting a refund. There's no need to sign-up, log-in or becoming a member to make purchases or surf the site . I respect everyone's privacy and you will not receive any unwanted Emails. So what are you waiting for, get started with your FREE picks to see if Starhandicapper.com is right for you!

Email faq@starhandicapper.com  or call (239) 849-3520 if you have any questions.